Alex R. Jorgensen

PROFESSIONAL EXPERIENCE

• Perform various Analyst related tasks including: requirements gathering, writing proposals and writing and teaching training material.
• Training and practical use on iReport, Jasper Assistant and Rational XDE Tester, Apache Jmeter, Photoshop CS and Visio.
• In depth testing and maintenance using built in administrative tools and/or editing HTML and JSP pages directly of airline client’s intranet and internet e-commerce website.
• Developed from design templates an HTML based vacation home rental website.

• Development using Argo Bankpro (ADS) versions 4.0 and 5.0.
• Field length expansion initiative involving lengthening various field lengths to match larger dollar and rate values to keep up with client demand.  Duties were to edit field lengths, then test in application then test in end-to-end scenario, host call, processing, host send.
• Fixed various CRM defects including report pulling and printing.  Coding and unit testing.
• Various Deposit changes including adding fields for Overdraft Protection limits, Added a field for Partial Pay to Safe Boxes, Adding Tax Exempt flag for Safe Box, added Business Phone extension, WIP save and retrieval (including basic SQL).  All required development from a Statement of Work and unit testing.  WIP changes included using DMBS SQL Writer to add/retrieve data to/from WIP tables.
• Developed from SOW a new function to interface with a 3rd party (Euronet) system for ATM and Debit card setup/maintenance.  Required adding option for setup in Deposit and Customer Profile notebooks, various host interfaces to get/send customer account and card data and new GUI interfaces to enter and edit card data, and end-to-end testing.
• Created white paper design to migrate existing C-Tree Product Manager databases to relational database structure.  Required resolving C-Tree variable datalists to relational tables, and linking with appropriate foreign keys.  Goal is to make Product database more flexible and open.

• Implemented anti-money laundering initiative stemming from US Patriot Act.  Coding using Argo BankPro version 2.4.  Required integration of new functionality consisting of notebook pages and .Net communication into existing system and host interaction.

• Implemented U.S. Patriot Act rules to align business procedures with new federal requirements for customer information gathering and retention.  Coordination was required between front end and host systems to determine how the data would be gathered and who would store the data.
• Implemented a server based web front end accessible through the BankPro application that collects applicant data for Credit Card applications and communicates this data to host system.  New process allows for multiple front ends to communicate through a single point of entry to host system and eliminate maintenance and use of other existing front end systems.
• Developed Hispanic Checking product to gain greater market penetration into the Hispanic community. 
• Created High Level Design (HLD) document for Rate Modification initiative.  Responsibilities included attending workgroup meetings, defining processes to include in design document, and document preparation using a Standard Software Process (SSP)  template.

• Implemented Customer Address Change and CheckCard Setup in ADS 4.0 to assist client in meeting rollout date.
• Both required GUI as well as Host communication changes to build a message to send to EAI/Biztalk and communicate with the Host.

• Personally developed a debugging tool using Visual Basic 6 to format raw host communication data piped to a trace (text) file.  Tool allows the user to view each data field and its corresponding data from the trace.
• Functioned as Business Analyst to create a detailed design document to implement an API function for Business Credit Card processing in a server environment.  Function will be implemented with BankPro version 4.0.  API will allow multiple channels (bank branch, Internet, 3rd party) to communicate with the API function to process Business Credit Card applications.
  

• AmSouth Bank Teller/Platform Project – responsible for incidents and change controls.  (7 Months).
• Promoted to Certified Programmer on 12/1/2000.
  
• Check ‘n Go Project – functioned as Business Analyst to create design documents from requirements and initial coding of Loan Repayment function.
  
• Bank of America Project – On Site from May 2000 to August 2000; January 15, 2001 to May 31, 2001. 
  
• Created functionality to interface front-end software with a third party vendor.
  
• Created and coded new functionality for Business Credit Card using a modular and reusable theme for loan setup including customer financial, business and personal information.
  
• Software Support at Argo – September 2000 to January 2001.  Answered calls from clients, logged problems, determined and provided solutions.  Included support for BankPro releases 2.11 to 3.0; host/server/workstation communication; and relational & C-tree databases.

• Assured compatibility of PC Hardware and Software; determined and corrected any problems with new sale computers. 
• Hardware and software repair and maintenance for customers’ computers
• Part time sales of industry standard desktop computers, notebooks, parts & peripherals.  Used Peachtree software for invoices.

EDUCATION

• B.B.A.  Business Computer Systems with a minor in Accounting.
  
• Two semesters programming in COBOL and one class each in Pascal and Visual Basic 6.

• Training in RDBMS, SNA Server, coding practices & procedures.
  
• GUI 1 and GUI 2 training consisting of basic and advanced GUI and transaction functionality and workstation setup.
  
• Server training consisting of setting up and installing a BankPro Server environment.

Other

• Completed online courses for SQL, VB .Net and C#

SKILLS